Coupland Signs

Payment

    All payments are due at the time of pickup - unless you have an open account.
    Orders totaling over $500 require a deposit of 50%. No refund on mid-order cancellations.
    We accept Cash, Check (Personal & Business), Visa, Mastercard & Discover only. Checks require proper ID.
    WE DO NOT ACCEPT AMERICAN EXPRESS.

Artwork Design

    Most of our design work is free of charge when you buy our product.
    Custom designs or logos that require more time than normal will incur an art fee (You will be informed before work begins).
    Artwork fees are paid one time. Once purchased you will be given digital copies in various formats.
    Additional changes requested after final approval can incur additional charges, depending on how big the change.

Products

    Everything we make is approved by you before printing.
    Approvals are FINAL.
    This means, we do not take responsibility for any design errors on a finished product.
    If there is a design error on an approved design, the correction or reprint must be paid for.
    We cannot guarantee perfect color matching.
    If we make a mistake, we will replace the product.

Installation

    We do not install signs.
    We install Vinyl Graphics on vehicles, boats, trailers and store front windows (Local).
    Installation fees are determined by the size of the job. 

Shipping

    We do not have a shipping department.
    Under UNIQUE circumstances we can mail certain items.
    If you require shipment of your order, please inform us before placing the order.

Paint-Jobs

    Deadlines are not accepted for Custom paint jobs
    We do not spray Clear Coat
    Please bring images/references for your ideas
    We cannot color match Kandy paint.

Miscellaneous

    Items left 60 days after Completion date will be Disposed of.

 

 

If you have additional questions, contact us at 281-867-0678 or orders@couplandsigns.com.
 

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